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Harley-Davidson Confirms To
AMSOIL That The Use Of Synthetic Motor Oils Other Than Harley-Davidson
Oil Does Not Void Warranty Coverage
 Harley-Davidson
Motor Company
3700 West Juneau Ave., P.O. Box 653, Milwaukee, WI 53201 414/342-4680
January 31, 2003
Aaron Scanlon
AMSOIL Building
Superior, WI 54880
Dear Mr. Scanlon:
Thank you for your recent letter
requesting information on Harley-Davidson's one-year, unlimited
mileage warranty when Synthetic Lubricants are used.
Until now, the Motor Company
has never supported the use of synthetic products in our vehicles
because there had never been any test validations completed
on the numerous formulations in HD/Buell motorcycles to determine
the viability of using these products on Harley-Davidson products
until now.
We have developed a specially
formulated synthetic fluid called SYN3. This fluid can be
used in Harley-Davidson engines, transmissions and primary
chaincases. This product had been exclusively designed for
Harley-Davidson and is the only synthetic product tested and
certified by Harley-Davidson engineering for use on HD/Buell
motorcycles.
The use of a different
brand of fluid does not void the one-year, unlimited mileage
warranty unless it can be confirmed that the
use of such products was the cause of the failure.
Thank you, Mr. Scanlon, for
taking the time to write to Harley-Davidson and allowing me
to answer your questions.
Sincerely,
Lisa Sagen
Powertrain Customer Service
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